Privacy Policy

We take your privacy seriously. This document sets out how Silver Palace Coast gathers, uses and protects personal data belonging to guests and visitors to this website.

Last updated: 2026-07-13 · In effect from this date.

1. Who we are

Silver Palace Coast ("we", "us", "our") runs the website at https://silverpalacecoast.online/. Our registered address is 58 La Croisette, 06400 Cannes, FR. Privacy questions may be directed to [email protected].

2. Information we collect

We gather the following types of information:

• Reservation details: name, address, contact details, payment information, stay dates, dietary and accessibility requirements.
• Communication data: correspondence sent via our website, email or phone.
• Website usage: IP address, browser, device, referring page, pages viewed, timestamps, anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

Personal data is handled solely to deliver and refine our services, including:

• Processing reservations, payments and the services you book with us.
• Stay-related communication, confirmations and responses to your enquiries.
• Meeting legal obligations (tax records, anti-money-laundering, gaming licence requirements).
• Improving our website and services through aggregated, privacy-conscious analytics.
• Sending marketing communications where you have given explicit consent; you may opt out at any time.

4. Legal basis (GDPR)

For visitors from the European Economic Area and the United Kingdom we rely on the following legal bases under Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interest in operating a secure and reliable website.

5. Sharing of personal data

We do not sell personal data. We disclose it only to: trusted service providers acting on our behalf (payment processors, booking systems, IT hosting) under written agreements; public authorities where required by law; and successors in the event of a corporate reorganisation.

6. Cookies

This website relies on strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent through our cookie banner. You may withdraw consent at any time by clearing your browser storage for this site.

7. Data retention

We keep reservation and accounting records for the period required by tax and gaming-licence law (typically 10 years). Marketing data is retained only while your consent remains valid. Server logs are removed within 30 days.

8. Your rights

Subject to local law, you may access, correct, erase, restrict or object to the processing of your personal data, and request data portability. To exercise any of these rights please contact [email protected]. You also have the right to lodge a complaint with your local data protection authority.

9. International transfers

Where personal data is transferred outside the European Economic Area, we ensure an adequate level of protection through Standard Contractual Clauses or equivalent safeguards.

10. Children

Our website is intended for adults aged 18 and over. We do not knowingly collect personal data from children under 16. If you believe such data has been submitted, please contact us so we can remove it.

11. Changes to this policy

We may revise this policy from time to time. The "Last updated" date at the top of this page reflects the current version. Significant changes will be announced on this website.